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TERMS & CONDITIONS

Welcome to Flex Studio

Welcome to the Flex Studio website!

1. Acceptance of Terms

By accessing and using the Flex Studio website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

Flex Studio provides preventative physiotherapy and stretching services, including but not limited to:

  • Assisted stretching sessions
  • Physiotherapy treatments
  • Wellness programs
  • Injury prevention services

3. Booking and Cancellation

Booking Policy:

  • Appointments can be booked through our website or by contacting our studios directly
  • Payment is required at the time of booking
  • We recommend booking in advance to secure your preferred time slot

Cancellation Policy:

  • Cancellations must be made at least 24 hours before the scheduled appointment
  • Late cancellations or no-shows may be subject to a cancellation fee
  • Refunds are processed according to our refund policy

4. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when booking appointments
  • Arrive on time for scheduled appointments
  • Follow the instructions and guidance of our therapists
  • Inform us of any medical conditions or concerns before your session

5. Health and Safety

Your health and safety are our top priorities. We:

  • Maintain a clean and safe environment
  • Employ qualified and experienced therapists
  • Follow industry best practices and safety protocols
  • Require proper hygiene and safety measures from all clients

6. Privacy and Data Protection

We handle your personal information in accordance with our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Flex Studio and is protected by intellectual property laws.

8. Limitation of Liability

Flex Studio is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid for the specific service in question.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of the modified terms.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us through our website or visit any of our Flex Studio locations.