PRIVACY POLICY

Welcome to Flex Studio

Welcome to the Flex Studio website!

1. Overview

Flex Studio ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our services.

2. Information We Collect

Personal Information:

  • Contact data (name, email, phone)
  • Billing details (address, payment method)

Usage Data:

  • Log data (IP address, device type, browser)
  • Interaction data (pages visited, features used)

Cookies & Technologies:

  • Session cookies for authentication
  • Performance cookies for analytics
  • Preference cookies to remember settings

3. How We Use Your Information

Service Delivery:

Authenticate you, process orders, and provide support.

Communication:

Send transactional messages (confirmations, updates) and, if opted-in, marketing.

Improvement:

Analyze usage to enhance features and performance.

Legal Compliance:

Respond to lawful requests or enforce our terms.

4. Data Sharing & Disclosure

Service Providers:

Third parties who help operate our services (hosting, payments).

Legal Obligations:

When required by law or to protect rights.

Business Transfers:

In the event of a merger, acquisition, or asset sale.

5. Cookies & Tracking Controls

You can manage or block cookies via your browser settings. Note that disabling cookies may prevent some features from working.

6. Data Security

We implement industry-standard safeguards (encryption, access controls). However, no system is completely secure—use caution when transmitting data.

7. Data Retention

We keep personal data only as long as necessary for the purposes outlined or as required by law. Afterward, we will securely delete or anonymize it.

8. Contact Us

If you have any questions about our Privacy Policy, please contact us through our website or visit any of our Flex Studio locations.